Shipping Policy
Our Promise
We will always go the extra mile to ensure that you are completely satisfied with the purchase. If you are not satisfied with your purchase and would like to request an exchange or return, please read below.
Our Goal is to ensure that customers are completely satisfied with their purchases. If you are not satisfied with your purchase and would like to request an exchange or return, please note the following.
1. Domestic USA
Orders are shipped from our warehouse in California.
Shipping rates:
- Orders USD 99 and up - free shipping.
- Orders below USD 99 - flat rate of USD 5.
- Delivery time is 2 - 6 business days.
2. Domestic UK
Orders are shipped from our warehouse in the UK. All prices include VAT and import duties.
Shipping rates:
- Orders GBP 89 and up - free shipping.
- Orders below GBP 89 - flat rate of GBP 7.
- Delivery time is 2 - 3 business days.
3. European Union Countries
Orders are shipped from our warehouse in Poland. All prices include VAT and import duties.
Shipping rates:
- Orders EUR 100 and up - free shipping.
- Orders below EUR 100 - flat rate of EUR 7.
- Delivery time is 3 - 5 business days.
4. Shipping & Customs Fees for International Customers
When ordering, the recipient agrees to become the importer on record and is obligated to comply with all US and foreign laws and regulations required for the country of import.
All orders shipped internationally can be subject to import taxes, custom duties, and fees levied by the destination country. As the importer of any goods, the importer is required to pay any duties, taxes, fees, or expenses of the import. Additional charges for customs clearance are the responsibility of the importer and Myloc8 Inc, is not liable for or assuming any responsibility to these fees. Note these fees may not be included in any final total as these fees are accessed by the third-party and are not known to Myloc8 Inc.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Note:
Some countries require identification or declaration from the importer. The importer is responsible for providing all necessary documentation to the appropriate authorities.
** Please note that delivery time is subject to the ability of our couriers to fulfill their delivery schedule. Petloc8 Inc is not liable for packages that weren't delivered on time because of mishaps or unavoidable delays by our couriers.